Privacy Policy
Effective Date: July 4, 2025
1. Information We Collect
Account Information: If you register for an account, we collect your email address and password. If you purchase a membership, we may collect payment details (processed securely via third-party providers such as Stripe).
User-Generated Content: Content you create or upload (such as comments, profiles, or fan submissions) may be stored.
Usage Data: We collect anonymous data about how you use the site (e.g., page visits, search terms) through cookies and analytics tools (like Google Analytics).
Communications: If you contact us directly (e.g., support requests), we may keep a record of that correspondence.
2. How We Use Your Information
- To provide, operate, and maintain the website and its features
- To process memberships and payments
- To communicate with you about your account or important updates
- To improve and personalize your experience
- For security, fraud prevention, and legal compliance
3. How We Share Your Information
Third-Party Services: We may share necessary information with trusted third parties who help us run the site (e.g., payment processors like Stripe, email providers like SendGrid, analytics services).
Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of FanCon, our users, or others.
No Sale of Personal Information: We do not sell your personal information to third parties.
4. Cookies and Tracking
We use cookies and similar technologies to analyze site traffic, remember user preferences, and improve your experience. You can set your browser to refuse cookies, but some site features may not function properly.
5. Your Rights & Choices
You may access, update, or delete your account information at any time by logging into your account.
You may opt out of marketing emails by following the unsubscribe instructions in those emails.
To request deletion of your account or data, email us at support@fancon.ai.
6. Data Security
We use industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
7. Children's Privacy
FanCon is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us for removal.
8. Changes to This Policy
We may update this policy from time to time. Significant changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@fancon.ai.